Delta Is Betting on Tablet Technology to Solve In-Flight Entertainment Conundrum

Delta Air Lines

Delta Air Lines will debut a new entertainment system on its Airbus A220s, slated to start flying this winter. Delta Air Lines

Skift Take: Maybe Delta’s new in-flight screens on its Airbus A220s will be better than previous generations. Or maybe they won’t be. Either way, Delta deserves credit. Few of its competitors put screens on domestic airplanes anymore. Delta could have easily gone without them.

— Brian Sumers

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Senate Passes Bill to Set Minimum Size for Airplane Seats

Southwest Airlines

The new aviation bill passed by the Senate calls for the FAA to regulate airline seat size. But the FAA will be focused on seat safety, not comfort. Pictured is Southwest Airlines’ unveils 737-800 interior. Southwest Airlines

Skift Take: Not much happens on a bipartisan basis in Washington anymore. But lawmakers often agree about aviation policy. Yes, some Democrats wanted to put limits on airline fees but that always seemed like a far-fetched idea. For better or worse, Congress deregulated U.S. airlines 40 years ago.

— Brian Sumers

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American Makes It Harder for Agents to Rebook Coach Passengers on the Competition

American Airlines

American Airlines passengers check in at Philadelphia’s airport. American is making it tougher for coach passengers to rebooked on other airlines. American Airlines

Skift Take: It’s reasonable to ask whether airline re-accommodation agreements still make sense in 2018. In how many industries will one company happily hand you over to the competition after a slight service hiccup? But road warriors love these deals. It means they can get home, or to an important meeting, even when their favorite airline screws up.

— Brian Sumers

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Iceland Tourism Growth Is Dramatically Slowing

Zeb Goodman  / PlacePass

Tourists do some whale watching in Akureyri Fjord, Iceland. After torrential tourism growth in 2016, the growth in arrivals is slowing this year. Zeb Goodman / PlacePass

Skift Take: Although Icelandair and Wow Air are facing new challenges, it would be difficult to conclude that the country’s overtourism problems are behind it. Maybe this could be an opportunity for Iceland tourism to pause, and consider next steps.

— Dennis Schaal

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Thailand Launches Charm Offensive to Reverse Chinese Visitor Decline

James Kieran Nguyen  / Flickr

Chinese arrivals to Krabi, Thailand, pictured here, have fallen sharply this year. James Kieran Nguyen / Flickr

Skift Take: Thailand has had a contentious relationship with Chinese tourists in recent years, to say the least. Between a crackdown on cheap tours and a deadly boat accident, Thailand realizes it needs to do better at rolling out the welcome mat.

— Dan Peltier

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4 Trends Defining Tourism Marketing in 2018

Visit Carlsblad

Carlsbad, California, launched a campaign earlier this year to showcase the colors it associates with the destinations that also happen to be popular on social media. Visit Carlsblad

Skift Take: We’ve seen a lot of tried-and-true marketing tactics from destinations this year, but we also saw some newer, smarter strategies on how to use the masses of content and opinions available these days, thanks to social media.

— Dan Peltier

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SeaWorld Reports Summer Attendance Spike

Jeremy Polanski  / Flickr

A killer whale is shown under water from a viewing area at SeaWorld Orlando in this photo from 2016. The company is reporting an attendance spike. Jeremy Polanski / Flickr

Skift Take: SeaWorld has been making it more affordable for people to visit its parks and sweetening the deal at some locations with free beer. Those tactics seem to be working, according to preliminary figures for the summer.

— Hannah Sampson

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